1. Order Placement
- All orders placed through the website are subject to confirmation.
- We reserve the right to refuse or cancel any order due to technical issues, pricing errors, stock availability, or suspected fraudulent activity.
2. Payment Policy
- Full payment must be completed before order preparation begins.
- We do not accept unpaid orders through the website.
- Orders will only be processed after successful payment confirmation.
- Customers are responsible for providing accurate payment information.
3. Cancellation Policy
- Customers may request cancellation only before food preparation has started.
- Once preparation has started, the order cannot be cancelled.
- No refund will be issued for orders cancelled after preparation begins.
- Custom or special orders may not be eligible for cancellation.
4. Refund Policy
- Refunds may only be provided in approved situations such as: duplicate payments, failed order processing, or restaurant-side cancellation.
- Refund approval remains at the sole discretion of Pizza Halal Fun.
- Refund processing times depend on the payment provider or bank.
5. Pricing
- Prices displayed on the website may change without prior notice.
- Promotional offers may have separate terms and conditions.
- Taxes and delivery charges, where applicable, will be displayed during checkout.
6. Delivery
- Delivery times are estimates only.
- Delays may occur due to weather, traffic, high order volume, or unforeseen circumstances.
- Pizza Halal Fun is not liable for delays beyond reasonable control.
7. Customer Information
- Customers must provide accurate contact and delivery information.
- Incorrect details may result in delivery delays or order cancellation.
8. Food Quality & Issues
- Any issues regarding food quality or incorrect items should be reported as soon as possible after delivery.
- Supporting evidence such as photos may be requested.
9. Website Usage
- Users must not misuse the website.
- Any fraudulent activity, hacking attempts, or abuse may result in account suspension and legal action.
10. Limitation of Liability
- Pizza Halal Fun shall not be liable for indirect, incidental, or consequential damages arising from use of the website or services.
11. Changes to Terms
- We reserve the right to update these terms at any time.
- Continued use of the website indicates acceptance of updated terms.
12. Contact Information
- For questions regarding these Terms & Conditions, please contact Pizza Halal Fun through the official contact channels listed on the website.
By placing an order on Pizza Halal Fun you confirm that you have read, understood, and agreed to these Terms & Conditions.
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